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Gates Care Shield

Fluffy’s Private Potty, Or Your New Recliner?

The #1 question we get at Gates, “Is my furniture going to last a lifetime?” Short answer: No. unless you put it in a corner and only look at it. But we buy furniture to LIVE IN it! That’s why our goal at Gates isn’t just offering qualify furniture at great values. Great home furnishings are nothing without great service.

That is why we created Gates Care Shield: An in-house service plan that eliminates the worry of your furniture running into any unfortunate accidents. we handle it all! You don’t have to worry if your kids drop pizza on your new sofa, or if Fluffy thinks your recliner is their new private potty!

Coverage Benefits Include:

Full Parts, Full Labor, NO Deductible for 5 YEARS

5 YEARS of protection from accidental:

  • Rips, Cuts, Burns, Tears, Stains
  • Gouges, Water Rings, or Heat Damage
  • Seam Separation and Zipper Breakage
  • Pet Damages and Stains

Plus, Gates VIP Member Benefits:

  • Free service In-Home Diagnosis
  • Free or Discounted Delivery
  • Free Care Shield Cleaning Products
  • 14 Day Return Window with No Restocking Fees
  • Free Delivery on Exchanges

Upholstery & Leather

ALL STAINS (single incident)
Accidental Damage (single incident)
Rips, Tears, Cuts & Burns
Mechanical Failure (Reclining Mechanisms)
Electrical Failure
Frame Breakage

Wood Furniture

Accidental Bending or breaking of structural metal components
Scratches, gouges, breakage, dents, or chips that expose substrate
Liquid Rings
Burn or Heat marks
Cracking, peeling or lifting of finish veneers
Breakage or loss of silvering in mirrors

Cushion & Zipper coverage

Up to $50 per seat cushion total coverage for the term of the plan on any of the following:

  • Seam stitching that comes loose
  • Damage to seat cushion zippers
  • Visible cushion core depressions

Pet Damage

Single incident, for domestic household pets, coverage includes protection for the following: Biting, Chewing, Scratching, Accidental Soiling

Coverage Includes

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