Gates Care Shield
Our happiest customers add Care Shield to all their furniture!
This industry-leading service plan actually gives you peace of mind! You’ll get to take advantage of our best benefits, enjoy worry-free delivery, and have full access to our Gates Service Team. We do everything in-house without any third parties, and no 1-800 numbers to call.
Upholstery & Leather
ALL STAINS (single incident)
Accidental Damage (single incident)
Rips, Tears, Cuts & Burns
Mechanical Failure (Reclining Mechanisms)
Electrical Failure
Frame Breakage
Wood Furniture
Accidental Bending or breaking of structural metal components
Scratches, gouges, breakage, dents, or chips that expose substrate
Liquid Rings
Burn or Heat marks
Cracking, peeling or lifting of finish veneers
Breakage or loss of silvering in mirrors
Cushion & Zipper coverage
Up to $50 per seat cushion total coverage for the term of the plan on any of the following:
- Seam stitching that comes loose
- Damage to seat cushion zippers
- Visible cushion core depressions
Pet Damage
Single incident, for domestic household pets, coverage includes protection for the following: Biting, Chewing, Scratching, Accidental Soiling
With Gates Care Shield
- 14 Day Return Window, No Restocking Fees
- Discounted Delivery
- Free Delivery on Exchanges
- Free Gates In-Home Service & Diagnostics
- No Parts Fees
- No Labor Fees
- No Deductible
- All Repairs Done In-House by the Gates Service Team, No Third-Parties
Accident Coverage Includes
- Rips, Cuts, Burns, Tears, and Stains
- Gouges, Water Rings, and Heat Damage
- Seam Separation, and Zipper Breakage
- Pet Damages, and Pet Stains
- Reclining Mechanism or Motor Failure
Without Coverage
- $99 Stop Fee, Home Repairs & Diagnostics
- $99 Pickup/Re-Delivery Fee (One Way)
- Parts and Labor Costs
- Hourly Shop Labor Rate $80/hour
- 25% Restocking Fee On Returns
Need More Time?
You can add Care Shield at the time of your delivery. Plus, with Gates EasyPay, you can add Care Shield in 6 easy payments along with your purchase.
