Track Your Delivery

We’re Just Excited About Your New Furniture As You!
Enter your Sales Order # or your Phone Number associated to track your delivery

CLICK HERE to see an example Sales Order to locate the referenced Phone Number or Sales Number needed to track your delivery:

Our system is updated each night at 5PM with delivery information for the next day. If your delivery does not show please call our Delivery Desk at (541) 476-4627 ext. 420

How Do I Prepare For My Delivery

Preparing for your delivery:

  • Have an adult, 18 years of age or older, be present to accept any delivery.
  • Re-measure to make sure your new furniture will fit in your home.
  • Clear the room and decide where your new furniture will be placed.

All product arrival dates are tentative and based on manufacturer lead times. If your furniture is not in stock at the time of purchase the delivery date listed on your invoice may vary based on product arrival.

During your delivery: If for any reason you are not completely satisfied with your new furniture or its installation, contact our customer service department prior to the delivery installers leaving your home.

You also have the option to pick up your furniture purchase at our local warehouse, free of charge. You will have the option to select delivery or pick-up at checkout.

Local White Glove Delivery

Text reminders

We’ll text or call to confirm your delivery time and let you know when your furniture is on its way.

delivery

Delivery to the room of your choice. A signature from someone 18 years or older will be required.

assembly

We’ll professionally unpack and assemble your new furniture and put it exactly where you want it.

Inspection

We’ll thoroughly look over your new furniture, plus clean and correct any minor defects.

questions

We’ll show you all the fun features of your new furniture and teach you how to use it!

Clean Up

We’ll remove all packaging materials and put them back on the truck for recycling & disposal. If we’re delivering a new mattress or foundation, we’ll haul away your old mattress or foundation (as long as it’s safe & sanitary to do so).

Warehouse Pick Up

What You Need To Bring

You need to have a vehicle capable of safely transporting your furniture. Please bring ID, sales order, vehicle packing material, padding, and rope.

Loading Assistance

Our warehouse personnel will assist you in loading your vehicle. But you are responsible for securing the merchandise to your vehicle.

Merchandise Transfer

Please allow 4 to 10 days for us to transfer the items in your order from the warehouse to your selected pickup store or location.

Assembly Required

Since items will be in factory packaging, some merchandise will require assembly.